Mark is training Sophia on how to reassure a client. They discuss how to introduce a new professor carefully. The goal is to keep the client confident and happy.
Vocabulary:
Reassure: To make someone feel less worried.
Onboarding: The process of introducing a new person.
Confident: Feeling sure about something.
Trust: Belief that someone is honest or good.
Teamwork: Working well with others.
Practice more with this lesson:
