Resolving a Client’s Concern with Care – English for Police Officer – Advanced Level

Emily, a police officer, talks to Robert. He is worried about a misunderstanding. She helps him feel calm and solves the problem.

🎧 Resolving a Client's Concern with Care
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Vocabulary:

Misunderstanding: A failure to understand something correctly.

Report: A written or spoken description of an event.

Accused: Said to have done something wrong.

Mix-up: A mistake that causes confusion.

Calm: Feeling relaxed and not worried.


Practice more with this lesson:


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