Helping a Customer During a System Outage – English for Police Officer – Medium Level

Emma is a police officer helping a customer. The system is down. She gives clear steps to solve the problem.

🎧 Helping a Customer During a System Outage
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Vocabulary:

System: A set of connected parts working together.

Device: A machine or tool used for a purpose.

Connection: A link between two things or people.

Restart: To turn off and then turn on again.

Help: To make something easier or better for someone.


Practice more with this lesson:


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