Handling Complaints and Delegating Tasks – English for Police Officer – Advanced Level

Olivia, a police officer, receives negative feedback from the public. She talks with James about how to handle the complaints. They decide to delegate tasks to solve the problems quickly.

🎧 Handling Complaints and Delegating Tasks
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Vocabulary:

Complaint: A statement that something is wrong or bad.

Delegate: To give tasks or responsibilities to others.

Response: A reaction or answer to something.

Patrol: To watch or guard an area regularly.

Communication: The act of sharing information or messages.


Practice more with this lesson:


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