Reassuring the Client After Negative Feedback – English for Plumber – Advanced Level

Michael, a plumber, talks to Emily about her concerns. He explains the work progress and reassures her. They discuss the next steps calmly.

🎧 Reassuring the Client After Negative Feedback
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Vocabulary:

Delay: When something happens later than planned

Concern: A feeling of worry or care

Install: To put something in place to use

Progress: The process of moving forward or improving

Reassure: To make someone feel less worried


Practice more with this lesson:


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