Reassuring a Client After Negative Feedback – English for Plumber – Easy Level

Daniel is a plumber. He talks to Sarah after she gives negative feedback. Daniel wants to make Sarah feel better.

🎧 Reassuring a Client After Negative Feedback
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Vocabulary:

Feedback: Information about how good or bad something is.

Delay: When something happens later than planned.

Satisfaction: Feeling happy with something.

Apologize: To say sorry for a mistake.

Promise: To say you will do something.


Practice more with this lesson:


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