Emma talks to Robert about his recent plumbing work. She apologizes for some problems and offers compensation. They also discuss the follow-up tasks needed.
Vocabulary:
Compensation: Money given to make up for a problem
Follow-up: Actions taken after an initial task to check progress
Repair: To fix something that is broken
Apologize: To say sorry for a mistake or problem
Monitor: To watch or check something carefully over time
Practice more with this lesson:
