Sophia calls David about a new plumber. She has a problem with the onboarding process. They talk about what to do next.
Vocabulary:
Onboarding: The process of starting a new job.
Plumber: A person who fixes pipes and water systems.
Escalate: To raise a problem to a higher level.
Urgent: Needing quick attention or action.
Manager: A person who is in charge of others.
Practice more with this lesson:
