David is a plumber working from home. He talks to Jessica, a customer with a problem. They work together to solve the issue and finish the call politely.
Vocabulary:
Technician: A person who fixes machines or equipment.
Leak: When water or gas escapes from a pipe.
Skilled: Having the ability and knowledge to do something well.
Problem: A situation that needs to be fixed.
Polite: Showing good manners and respect to others.
Practice more with this lesson:
