Vocabulary Flashcards and Quiz of Handling Complaints and Following Up as a Pilot – English for Pilot – Easy Level

Apologize
to say sorry for a mistake
Compensation
something given to make up for a problem
Passenger
a person who travels in a vehicle
Refund
money returned to someone who paid
Update
to give new information

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Passenger
Refund
Update
to say sorry for a mistake
a person who travels in a vehicle
something given to make up for a problem
money returned to someone who paid
to give new information

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “Passenger” mean?
6. What does “Refund” mean?
7. What does “Update” mean?

Practice more with this lesson: