Vocabulary Flashcards and Quiz of Handling Complaints and Following Up as a Pilot - English for Pilot - Easy Level

Apologize

to say sorry for a mistake

Compensation

something given to make up for a problem

Passenger

a person who travels in a vehicle

Refund

money returned to someone who paid

Update

to give new information

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Apologize

Compensation

Passenger

Refund

Update

money returned to someone who paid

a person who travels in a vehicle

something given to make up for a problem

to say sorry for a mistake

to give new information

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?

4. What does “Compensation” mean?

5. What does “Passenger” mean?

6. What does “Refund” mean?

7. What does “Update” mean?

Vocabulary Flashcards and Quiz of Handling Complaints and Following Up as a Pilot – English for Pilot – Easy Level