Vocabulary Flashcards and Quiz of Handling Complaints and Following Up as a Pilot โ€“ English for Pilot โ€“ Easy Level

Apologize
to say sorry for a mistake
Compensation
something given to make up for a problem
Passenger
a person who travels in a vehicle
Refund
money returned to someone who paid
Update
to give new information

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Passenger
Refund
Update
to say sorry for a mistake
money returned to someone who paid
to give new information
a person who travels in a vehicle
something given to make up for a problem

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œApologizeโ€ mean?
4. What does โ€œCompensationโ€ mean?
5. What does โ€œPassengerโ€ mean?
6. What does โ€œRefundโ€ mean?
7. What does โ€œUpdateโ€ mean?

Practice more with this lesson:


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