Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation After Negative Feedback – English for Pilot – Medium Level

Apologize
to say sorry for a mistake
Complaint
a statement about something wrong
Compensation
something given to make up for loss
Refund
money given back for a problem
Delay
when something is late

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Complaint
Compensation
Refund
Delay
a statement about something wrong
to say sorry for a mistake
money given back for a problem
when something is late
something given to make up for loss

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Complaint” mean?
5. What does “Compensation” mean?
6. What does “Refund” mean?
7. What does “Delay” mean?

Practice more with this lesson: