Olivia trains David on how to ask follow-up questions. They focus on handling VIP customers well. The goal is to improve customer service skills.
Vocabulary:
Vip: A very important person who gets special treatment.
Follow-up: A question or action that comes after the first one.
Confirm: To make sure something is correct or true.
Request: To ask for something politely.
Appreciation: Showing thanks or gratitude.
Practice more with this lesson:
