Mia is a pilot talking to James during a system outage. They need to stay calm and manage the situation well. Mia reassures James to keep him safe.
Vocabulary:
Outage: A time when a system stops working
Calm: Not feeling worried or angry
Backup: A plan or system used if the main one fails
Reassure: To say something to make someone feel less worried
Handle: To take action and control a situation
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