Handling Complaints as a Pilot – English for Pilot – Medium Level

Daniel is a pilot who faces a complaint. He talks with Sarah to solve the problem. They plan to work with different teams.

🎧 Handling Complaints as a Pilot
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Vocabulary:

Complaint: A statement about something wrong or bad.

Delay: When something happens later than planned.

Coordinate: To work together with others.

Compensation: Something given to make up for a problem.

Maintenance: Work done to keep equipment in good condition.


Practice more with this lesson:


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