Robert and Emma face a system outage. They need to fix the problem quickly. Their communication shows how culture affects teamwork.
Vocabulary:
Escalate: To increase the seriousness of a problem
Outage: A period when a system is not working
Culture: The ideas and habits of a group of people
Support: Help given to solve a problem
Teamwork: Working well with others to reach a goal
Practice more with this lesson:
