Handling Complaints with a Difficult Client – English for Physicist – Advanced Level

Laura, a physicist, talks to David, a client. David is unhappy with the project results. Laura listens carefully and summarizes his main concerns.

🎧 Handling Complaints with a Difficult Client
0:00 / 0:00
Loading subtitles…

Vocabulary:

Concerns: Worries or problems someone has.

Inconsistent: Not always the same or reliable.

Summarize: To give the main points briefly.

Technical: Related to a specific subject or skill.

Expectations: What someone hopes or thinks will happen.


Practice more with this lesson:


Your Adblocker is also blocking Videos and Tests on this website.

Please turn off the Adblocker. Thank you.