Emma is helping Kevin join the physics team. Kevin has some problems with his computer. Emma decides to get help from the IT department.
Vocabulary:
Onboarding: The process of joining a new team or job.
Complaint: A statement that something is wrong or not working.
Escalate: To ask for help from a higher level.
Backup: An extra or spare item used if the first one fails.
Department: A part of a company that does a specific job.
Practice more with this lesson:
