Emma trains Mark on how to handle objections. They talk about common problems in remote photography. Mark learns ways to solve client concerns smoothly.
Vocabulary:
Objection: A reason for disagreeing or refusing.
Clarity: The quality of being clear and easy to see.
Contract: A written agreement between two parties.
Backup: An extra plan or resource in case of failure.
Refund: Money given back after a return or complaint.
Practice more with this lesson:
