Paul is a photographer working during a busy day. Olivia, a customer, has a complaint. They talk about how to manage problems when many clients wait.
Vocabulary:
Complaint: A statement that something is wrong.
Prioritize: To decide what is most important first.
Busy: Having many things to do.
Delay: To make something happen later than planned.
Patience: The ability to wait calmly.
Practice more with this lesson:
