Sophia and John face a system outage at the pharmacy. They need to find the root cause quickly. Their goal is to fix the problem and resume work.
Vocabulary:
Outage: A period when a system is not working.
Root cause: The main reason for a problem.
Server: A computer that provides data to other computers.
Logs: Records of events or actions in a system.
Restart: To stop and start a system again.
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