Jessica, a pharmacist, meets with a client, James. They discuss a problem with a recent prescription. Jessica tries to solve the issue and calm James down.
Vocabulary:
Prescription: A doctor’s written order for medicine.
Frustration: Feeling upset or annoyed because of problems.
Mix-up: A mistake caused by confusion or error.
Trust: Belief that someone is honest and reliable.
Cover: To pay for something or take responsibility.
Practice more with this lesson:
