Jessica and Michael discuss how to manage an emergency at the pharmacy. They focus on finding the root cause and working with different teams. The goal is to solve the problem quickly and safely.
Vocabulary:
Root cause: The main reason why a problem happens
Coordinate: To work together with others
Emergency: A sudden serious situation needing quick action
Side effect: An unwanted effect from medicine
Storage: The place and conditions to keep items safe
Practice more with this lesson:

