Handling Complaints from a VIP Customer – English for Pharmacist – Medium Level

Daniel is a pharmacist. He talks to Mia, a VIP customer. She has a problem with her medicine.

🎧 Handling Complaints from a VIP Customer
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Vocabulary:

Pharmacist: A person who gives medicine to patients.

Side effects: Unwanted problems caused by medicine.

Dosage: The amount of medicine to take.

Complaint: A statement about something wrong.

Vip: A very important person.


Practice more with this lesson:


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