Handling a Difficult Client Complaint at the Pharmacy – English for Pharmacist – Easy Level

Anna is a pharmacist. She talks with James, a customer. James has a complaint about his medicine.

🎧 Handling a Difficult Client Complaint at the Pharmacy
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Vocabulary:

Complaint: A statement that something is wrong.

Medicine: A substance used to treat illness.

Promise: A statement that you will do something.

Doctor: A person who helps sick people.

Pharmacist: A person who prepares and sells medicine.


Practice more with this lesson:


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