Olivia, a pharmacist, faces a system outage. She contacts technical support for help. The issue needs urgent escalation to fix the problem quickly.
Vocabulary:
Escalate: To raise a problem to a higher level for help.
Outage: A time when a system is not working.
Pharmacist: A person who prepares and gives medicine.
Server: A computer that provides data to other computers.
Technical: Related to technology or machines.
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