Linda and Michael are pharmacists. They discuss how to write emails to apologize and offer compensation. They work under a tight deadline.
Vocabulary:
Apologize: To say sorry for a mistake.
Compensation: Something given to make up for a problem.
Deadline: The time by which something must be done.
Delay: When something happens later than expected.
Polite: Showing good manners and respect.
Practice more with this lesson:
