English Lessons

Vocabulary Flashcards and Quiz of Training New Staff on Requesting More Information After Service Failure – English for Personal Trainer – Advanced Level

โ€”

by

Michael Carter
in
Polite
Showing good manners and respect
Apologize
To say sorry for a mistake
Follow up
To check back or continue communication
Refund
Money returned to a customer
Confident
Feeling sure about your abilities

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Polite
Apologize
Follow up
Refund
Confident
Money returned to a customer
Feeling sure about your abilities
Showing good manners and respect
To check back or continue communication
To say sorry for a mistake

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Polite” mean?
4. What does “Apologize” mean?
5. What does “Follow up” mean?
6. What does “Refund” mean?
7. What does “Confident” mean?

Practice more with this lesson:


Your Adblocker is also blocking Videos and Tests on this website.

Please turn off the Adblocker. Thank you.