Handling a Client Issue Over the Phone – English for Personal Trainer – Medium Level

Daniel is a personal trainer working from home. He calls Laura, a client, to solve a problem. They discuss the issue step by step.

🎧 Handling a Client Issue Over the Phone
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Vocabulary:

Escalate: To make a problem more serious or urgent.

Support: Help or assistance with a problem.

Reset: To set something again, like a password.

Technical: Related to technology or machines.

Inform: To tell someone about something.


Practice more with this lesson:


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