Vocabulary Flashcards and Quiz of Handling Complaints with a VIP Patient – English for Nurse – Easy Level

Complaint
A statement that something is wrong or not good.
Concern
A worry or problem someone has.
Patient
A person receiving medical care.
Kind
Being nice and caring to others.
Service
Help or work done for someone.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Concern
Patient
Kind
Service
Being nice and caring to others.
A person receiving medical care.
A worry or problem someone has.
Help or work done for someone.
A statement that something is wrong or not good.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Concern” mean?
5. What does “Patient” mean?
6. What does “Kind” mean?
7. What does “Service” mean?

Practice more with this lesson: