Vocabulary Flashcards and Quiz of Handling Complaints Under Pressure – English for Nurse – Easy Level

Complaint
A statement about something wrong or bad.
Deadline
The time by which something must be done.
Root cause
The main reason for a problem.
Delivery
The act of bringing something to a place.
Schedule
A plan of when tasks will be done.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Deadline
Root cause
Delivery
Schedule
A plan of when tasks will be done.
The act of bringing something to a place.
The main reason for a problem.
A statement about something wrong or bad.
The time by which something must be done.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Deadline” mean?
5. What does “Root cause” mean?
6. What does “Delivery” mean?
7. What does “Schedule” mean?

Practice more with this lesson:


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