Technical Support Update with a Difficult Client – English for Nurse – Advanced Level

William, a technical support worker, helps Mia, a nurse. Mia has problems with her medical software. William tries to deliver updates and solve her issues.

🎧 Technical Support Update with a Difficult Client
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Vocabulary:

Update: To make something more modern or correct.

Software: Programs used by a computer.

Backup: A copy of data saved for safety.

Install: To put a program into a computer.

Function: A specific job or action of something.


Practice more with this lesson:


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