Negotiating Terms with Clients and Resolving Misunderstandings – English for Nurse – Advanced Level

Emily, a nurse, meets clients to discuss care plans. They have a misunderstanding about the terms. Emily works to solve the problem and agree on the best care.

🎧 Negotiating Terms with Clients and Resolving Misunderstandings
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Vocabulary:

Care plan: A schedule and details for patient care

Concern: A worry or problem someone has

Frequency: How often something happens

Adjust: To change something slightly

Patience: The ability to wait calmly


Practice more with this lesson:


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