Kevin is a nurse working during a busy time. Emily is a patient who has a complaint. Kevin listens and reassures her calmly.
Vocabulary:
Complaint: A statement that something is wrong or not good.
Busy: Having many things to do at the same time.
Patient: A person receiving medical care.
Reassure: To make someone feel less worried.
Wait: To stay in one place until something happens.
Practice more with this lesson:
