Mia and John talk about giving feedback. Mia is a nurse. They discuss how to find root causes before talking to senior managers.
Vocabulary:
Feedback: Information about how well something is done.
Root cause: The main reason a problem happens.
Report: A written or spoken description of information.
Professional: Behaving in a way that is polite and serious.
Process: A series of actions to do something.
Practice more with this lesson:
