Daniel and Laura discuss a problem found during a compliance check. Daniel is a nurse who needs to escalate the issue. They talk about the next steps to take.
Vocabulary:
Escalate: To raise a problem to a higher level.
Compliance: Following rules or standards.
Audit: A careful check or review.
Presentation: A talk to explain information.
Recommend: To suggest a good action or idea.
Practice more with this lesson:

