Customer Inquiry After Service Failure – English for Nurse – Advanced Level

Laura, a nurse, talks to Kevin about a problem with his service. She asks questions to understand what happened. Kevin explains the situation clearly.

🎧 Customer Inquiry After Service Failure
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Vocabulary:

Service: Help or work done for someone

Delay: When something happens later than planned

Address: The place where someone lives

Contact: To communicate with someone

Fix: To repair or solve a problem


Practice more with this lesson:


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