David helps Olivia write emails to fix a network problem. They talk step-by-step. Olivia learns how to write clear emails.
Vocabulary:
Greeting: Words to say hello in a letter or email.
Issue: A problem or concern that needs fixing.
Polite: Showing good manners and respect.
Reply: An answer to a question or message.
Explain: To make something clear or easy to understand.
Practice more with this lesson:
