Technical Support: Requesting More Information After Negative Feedback – English for Network Engineer – Advanced Level

James, a network engineer, receives negative feedback from Mia. He asks her for more details. They discuss the network problem.

🎧 Technical Support: Requesting More Information After Negative Feedback
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Vocabulary:

Feedback: Information about reactions to a product or service

Network: A group of connected computers or devices

Router: A device that forwards data between networks

Logs: Records of events or data

Error: A mistake or problem that stops something from working


Practice more with this lesson:


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