Technical Support: Reassuring a Client After Service Failure – English for Network Engineer – Advanced Level

Sarah, a network engineer, talks to Mark. There was a network problem. She helps him feel better and solves the issue.

🎧 Technical Support: Reassuring a Client After Service Failure
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Vocabulary:

Network: A group of connected computers or devices.

Failure: When something stops working correctly.

Restore: To bring back to a normal state.

Software: Programs and other operating information used by a computer.

Router: A device that forwards data between networks.


Practice more with this lesson:


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