Kevin talks to Linda about a recent network problem. He wants to offer a new solution. They discuss how to fix the issue and help the client.
Vocabulary:
Service failure: When a service stops working properly.
Backup system: An extra system used if the main one fails.
Network: A group of connected computers or devices.
Solution: A way to fix a problem.
Client: A person or company receiving services.
Practice more with this lesson:

