Michael and Sophia discuss a network issue for a VIP client. They review the problem and find the root cause. They plan how to fix it quickly.
Vocabulary:
Root cause: The main reason for a problem.
Timeout: When a system stops waiting for a response.
Faulty: Not working correctly or broken.
Replace: To put something new instead of the old one.
Alert: A warning message about a problem.
Practice more with this lesson:
