Sophia and Mark talk about a recent problem. They want to fix the issues with their client. They plan to understand the client’s needs better.
Vocabulary:
Feedback: Information about how good or bad something is.
Expectation: What someone thinks will happen or wants.
Stability: The state of being steady and not changing.
Deadline: The time by which something must be done.
Concern: A worry or problem someone has.
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