Handling Emergencies with a Difficult Client – English for Network Engineer – Advanced Level

Sarah, a network engineer, faces an emergency. She must set priorities while talking to a difficult client, James. They discuss the urgent network issues calmly.

🎧 Handling Emergencies with a Difficult Client
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Vocabulary:

Emergency: A serious or dangerous situation needing quick action.

Prioritize: To decide which things are most important first.

Server: A computer that provides data to other computers.

Update: To give new information about progress or changes.

Stressful: Causing worry or pressure.


Practice more with this lesson:


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