Vocabulary Flashcards and Quiz of Handling Complaints with a VIP Customer โ€“ English for Musician โ€“ Advanced Level

Concerns
Worries or problems someone has
Preferences
Things someone likes more than others
Expectations
What someone thinks will happen
Approve
To agree with something
Satisfaction
Feeling happy with what you get

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Concerns
Preferences
Expectations
Approve
Satisfaction
Worries or problems someone has
Things someone likes more than others
To agree with something
What someone thinks will happen
Feeling happy with what you get

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œConcernsโ€ mean?
4. What does โ€œPreferencesโ€ mean?
5. What does โ€œExpectationsโ€ mean?
6. What does โ€œApproveโ€ mean?
7. What does โ€œSatisfactionโ€ mean?

Practice more with this lesson:


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