David, a museum curator, talks with Jessica from technical support. They discuss how to handle technical issues during busy hours. They want to keep visitors happy and solve problems quickly.
Vocabulary:
Curator: A person who manages a museum’s collection.
Technician: A person who repairs technical equipment.
Peak: The busiest or highest point in activity.
Announcement: A public statement to share information.
Backup: An extra device used in case of failure.
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