Customer Inquiry Escalation at the Museum – English for Museum Curator – Medium Level

Emma is a museum curator. She talks with Paul about unclear requirements. Emma decides to escalate the issue for help.

🎧 Customer Inquiry Escalation at the Museum
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Vocabulary:

Curator: A person who manages a museum collection

Escalate: To raise a problem to a higher level

Requirement: Something that is needed or asked for

Instruction: A direction or order about how to do something

Guidance: Help or advice about what to do


Practice more with this lesson:


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