James, a mechanical engineer, talks to Olivia, his manager. He explains a recent emergency and offers compensation. They discuss how to present this to senior management.
Vocabulary:
Emergency: A sudden serious problem needing quick action.
Compensation: Something given to make up for a loss.
Delay: A period of time when something is late.
Responsibility: Being in charge and accepting the results.
Solution: A way to fix a problem.
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