Handling Complaints with a Difficult Client – English for Mechanical Engineer – Easy Level

Mia is a mechanical engineer talking to her client Mark. Mark has some complaints. Mia wants to understand his needs better.

🎧 Handling Complaints with a Difficult Client
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Vocabulary:

Complaint: A statement that something is wrong.

Machine: A tool or device that does work.

Noisy: Making a lot of sound.

Speed: How fast something moves or works.

Expectation: What someone thinks will happen or wants.


Practice more with this lesson:


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