Vocabulary Flashcards and Quiz of Reassuring a Client After Service Failure โ€“ English for Marketing Manager โ€“ Easy Level

Service
Work done to help customers
Problem
A situation that is not right
Apologize
To say sorry for a mistake
Fix
To repair or solve something
Trust
Belief in someoneโ€™s honesty or ability

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Service
Problem
Apologize
Fix
Trust
To say sorry for a mistake
Work done to help customers
Belief in someoneโ€™s honesty or ability
To repair or solve something
A situation that is not right

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œServiceโ€ mean?
4. What does โ€œProblemโ€ mean?
5. What does โ€œApologizeโ€ mean?
6. What does โ€œFixโ€ mean?
7. What does โ€œTrustโ€ mean?

Practice more with this lesson:


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