English Lessons

Vocabulary Flashcards and Quiz of Reassuring a Client After Service Failure – English for Marketing Manager – Easy Level

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by

Michael Carter
in
Service
Work done to help customers
Problem
A situation that is not right
Apologize
To say sorry for a mistake
Fix
To repair or solve something
Trust
Belief in someone’s honesty or ability

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Service
Problem
Apologize
Fix
Trust
To say sorry for a mistake
A situation that is not right
To repair or solve something
Work done to help customers
Belief in someone’s honesty or ability

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Service” mean?
4. What does “Problem” mean?
5. What does “Apologize” mean?
6. What does “Fix” mean?
7. What does “Trust” mean?

Practice more with this lesson: