Vocabulary Flashcards and Quiz of Reassuring a Client After Service Failure – English for Marketing Manager – Easy Level

Service
Work done to help customers
Problem
A situation that is not right
Apologize
To say sorry for a mistake
Fix
To repair or solve something
Trust
Belief in someone’s honesty or ability

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Service
Problem
Apologize
Fix
Trust
Belief in someone’s honesty or ability
Work done to help customers
To repair or solve something
To say sorry for a mistake
A situation that is not right

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Service” mean?
4. What does “Problem” mean?
5. What does “Apologize” mean?
6. What does “Fix” mean?
7. What does “Trust” mean?

Practice more with this lesson:


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