Sarah, a marketing manager, talks to Kevin from technical support. They discuss key points to present to senior management. The goal is to make the information clear and simple.
Vocabulary:
Summarize: To give a short version of information.
Uptime: The time a system works without problems.
Ticket: A request for help or support.
Upgrade: To improve or replace with a better version.
Management: People who make decisions in a company.
Practice more with this lesson:
